Orchard House Children and Family Health Surrey

Quick Facts

• **Accessibility:** Wheelchair accessible entrance, car park, and toilet
• **Key amenities:** Toilet

Overview

Orchard House Children and Family Health in Surrey is a child health care centre designed to support families with a range of health needs. The atmosphere? Well, it's a bit mixed. On one hand, the staff can be friendly and welcoming, but there have been instances where the level of care has raised eyebrows. It seems like efficiency is the name of the game, but that doesn't always translate into warmth. A recent visit for vaccinations highlighted some concerns around how the staff manage young patients, especially those with fears.

While the centre is equipped for essential health services, the experience can feel rushed. Parents have reported that the front desk can be unattended at times, which can be a bit alarming during an emergency. It's worth noting that the building is accessible, making it easier for families needing that extra support. Just be prepared for a mixed bag when it comes to staff interactions.

What Your Child Will Do

• Receive vaccinations and health check-ups
• Discuss health concerns with medical professionals
• Participate in brief consultations to address specific needs

Facilities and What's Provided

• Wheelchair accessible entrance, toilet, and parking
• Basic health check-up facilities
• Toilet available on-site

Practical Tips

• Bring any relevant medical documentation, especially if your child has had previous reactions or health issues
• It might be best to visit during quieter times to avoid waiting and to get better attention from staff
• Parking is available on site, but can fill up quickly, so arriving a little early might help
• It's highly recommended to book appointments ahead of time, as walk-ins could lead to longer waits or no availability

Opening Times

Check website for current hours

Facilities and Amenities

For Children:

• Child-friendly health check-up rooms

Accessibility:

• Wheelchair accessible entrance, car park, and toilet

General Amenities:

• Toilet facilities available

Parking and Transport:

• On-site parking available

Orchard House can be a useful resource for families needing health care support, but just like anywhere, it's good to go in with your eyes wide open and a bit of patience.